Terms and Conditions

ABOUT US

The primary purpose of Bartholomew Music Publications is to create, publish and make available music for teachers and students of the double bass. Our sheet music is professionally typeset making it easy to read.

Making a purchase

All our publications can be ordered directly from us on this website or ordered from any music shop.

Having placed your order, you will receive an email confirming that it was received by us and another email when your order has been processed. Online payment is handled by PayPal and Bartholomew Music Publications is not responsible for the exchange rate used by PayPal when converting our sterling prices into your own currency.

Please note that price and availability information are subject to change without notice.

Delivery Schedule

Digital Download Editions are available immediately via a download link in the email you will receive when payment has been received. The download link has no expiry date and allows you a maximum of 2 downloads.

We aim to dispatch all Printed Editions within three working days of receipt of your order. However, we are a small business, so please be patient during busy periods. In cases of urgency please contact us and we will make every effort to help.

Our delivery charges for Printed Editions vary according to the total value of your purchase and delivery country. Within the UK items will be sent using first class post, overseas items will be sent using standard airmail service. Full details are on our Delivery Charges page.

Availability

Whilst we aim to have all items in stock at all times, we cannot guarantee this. If you order an item that is not in stock, the item(s) will be placed on ‘Back order’ and sent to you as soon as available. We will keep you informed by email. If you no longer require an item that is on back order, simply let us know and we will cancel it and refund any payment made.

Returns and cancellation

Digital Download Editions

Digital Download Editions are supplied as a single PDF.

Under the Consumer Contracts Regulations (2014), digital downloads are neither goods nor services so when you agree to these Terms and Conditions you agree to waive any statutory 14 day cancellation rights for digital Download Editions. This means that once you have downloaded the PDF containing your digital Download Edition you will have given up your right to a refund.

If you have made a genuine mistake with a digital Download Edition, please email info@bartholomewmusic.co.uk explaining the circumstances and it may be possible to offer an exchange as a gesture of goodwill.

Printed Editions

Bartholomew Music Publications offers a specialist service to musicians and hopes that you will be pleased with your purchase. If you have any doubts about the suitability of a purchase, please email your query before ordering.

If you have a genuine problem with your purchase of a Printed Edition once it has been received, under the Consumer Contracts Regulations (2014) you have the right to return the goods within 14 days after taking receipt of them. Please email info@bartholomewmusic.co.uk and ask for a Returns Number and quote this clearly in a covering letter using our original packaging (if possible) to protect the goods.

Please be aware that to receive a full credit/refund, returns MUST arrive with us in a good, re-sellable condition with a valid Returns Number. Postage and Packing charges for returns will be met by the customer unless goods are either dispatched (by us) in error or arrive damaged.

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